Shipping Policy of Crackers Corner
Welcome to Crackers Corner! We are committed to safely delivering your enquiries in excellent condition and as swiftly as possible. Please review our shipping policy to understand the process and terms of delivery. This is an enquiry platform - all payments are handled safely offline. Contact us via WhatsApp at +91 76958 56790 after making your enquiry.
Shipping Policy
- Shipping Charges: These are additional and vary depending on the destination state.
- Return Policy: We do not accept returns.
Important Supreme Court Guideline:
The sale of crackers to Delhi is prohibited as per Supreme Court directives.
Key Notes
- 1. Required Documentation: For deliveries to northern states, a copy of the Aadhaar card is mandatory for quick dispatch.
- 2. Accurate Contact Information: Ensure your contact number is correct when contacting us via WhatsApp. We are not responsible for shipping issues due to incorrect information.
- 3. Stock Availability: If an item is out of stock during packing, we will safely upgrade and replace it with a similar product.
- 4. Delivery Delays: Shipments may be delayed during festive seasons.
- 5. Shipping Updates: Follow the updates sent safely via SMS and WhatsApp. Open the links provided to access your Lorry Receipt.
- 6. Transporter Contact: For delivery details and locations, contact the transporter using the number provided in your Lorry Receipt.
- 7. Issues with Transporter: Report any emergencies or misconduct by the transporter immediately via WhatsApp at +91 76958 56790.
- 8. Product Variability: Products and brands may vary based on market availability.
- 9. Enquiry and Lorry Receipt Numbers: These numbers are different; the Lorry Receipt number is found only on the receipt itself.
Collection Points
Goods can be safely collected from the transporter's godown or lorry sheds. We will provide the transporter's name, local contact number, and waybill number via SMS or WhatsApp within 48 hours of enquiry confirmation and offline payment completion.
Dispatch Process
All confirmed enquiries with offline payment completed by 12 Noon each day are safely dispatched the same day from our central godown in Sivakasi. The logistics partner will provide an 'LR Copy' upon receipt of goods. All goods are shipped on a 'paid' basis, with freight charges covered by the customer through offline payment before delivery.
Enquiry Status
Enquiry processing begins safely within 2 hours of offline payment completion. You can check your enquiry status after this time. Dispatch details will be shared through the LR Copy sent to your registered phone via SMS/WhatsApp. For assistance, feel free to safely contact us on WhatsApp +91 76958 56790.
Delivery Charges and Times
Delivery charges vary by destination. To safely get accurate delivery charges for your enquiry, please contact us via WhatsApp at +91 76958 56790. Generally, enquiries with offline payment completed before 12 Noon are safely dispatched the same day. Delivery times depend on the distance from our warehouse in Sivakasi.
Shipping Duration
Goods are safely shipped within 6-12 hours after enquiry confirmation and offline payment completion.
Estimated delivery time
- Within Tamil Nadu: 1-2 days
- Other states: 3-5 days
Cancellation Policy
Cancellations are safely accepted within 2 hours of enquiry placement. Once an enquiry is confirmed and processed with offline payment, it cannot be canceled. Contact our customer care safely via WhatsApp at +91 76958 56790 to cancel an enquiry before it is dispatched.
Estimated delivery time
- Within Tamil Nadu: 1-2 days
- Other states: 3-5 days
Refund Policy
Refunds are safely processed only if we are unable to dispatch the goods. Expect the refund within 10 working days via the same offline payment method you used originally. All refunds are handled offline.
International Deliveries
Currently, we do not offer international shipping. Enquiries can be made from anywhere in the world, but the delivery address must be within India. All payments are handled safely offline.
We reserve the right to modify or delete our shipping policy without prior notice.
For any further assistance, please safely contact us via WhatsApp at +91 76958 56790 or email us at contact@crackerscorner.com
