Frequently Asked Questions

All our crackers are sourced directly from trusted and renowned manufacturers in Sivakasi, India's fireworks capital. This ensures authenticity, high quality, and adherence to industry standards.

Yes, safety is our top priority. We partner with manufacturers who follow strict safety standards. Each product undergoes rigorous quality checks, and we provide clear safety instructions with every purchase. We also strongly encourage responsible usage and adult supervision.

We offer a wide variety of crackers for every celebration! Our selection includes electric sparklers, ground chakras, flower pots, rockets, fancy crackers, aerial shots, and convenient gift boxes for various occasions.

Absolutely. Each cracker product comes with essential safety guidelines. We also have a comprehensive cracker safety guide available on our website for detailed information.

You can easily place an order through our website! Simply browse our collection, add your desired products to cart, and checkout.

After placing your order on our website, please call us at +91 76958 56790 or send a WhatsApp message for payment details. Our team will guide you through the available secure payment options.

We process orders quickly to ensure timely dispatch. If you need to modify or cancel your order, please contact us immediately. We'll do our best to accommodate your request if the order hasn't been processed for dispatch yet.

Yes, you'll receive an email confirmation immediately after placing your order, with details of your purchase and order number. Check your spam folder if you don't see it.

We try to contact every customer immediately after order placement. If you don't receive a call from us within 2 hours of placing your order, please call us directly at +91 76958 56790for assistance with payment and order confirmation.

Currently, we primarily deliver in and around Chennai and Tamil Nadu areas. Please check our delivery information page or enter your pincode during checkout to confirm service availability at your location.

We aim for fast service! After payment confirmation, your order will be dispatched within 1 business day. Delivery time varies based on your location and time of year (for example, transit time may be slightly longer during festival seasons). You'll receive a tracking link once your order is dispatched.

Shipping charges depend on your order value and delivery location. These will be clearly calculated and displayed at checkout before finalizing your purchase. We may offer free shipping for orders above a certain value during promotional periods.

Yes! Once your order is dispatched, you'll receive an email with a tracking number and a link to track your shipment in real-time.

Always read and follow the instructions on the package. Use crackers in open spaces, away from flammable materials. Keep water or sand buckets nearby. Always ensure adult supervision, especially when children are present. Never attempt to relight a dud cracker. For detailed information, please see our cracker safety guide.

Yes, adult supervision is absolutely essential for children of all ages when using sparklers or any other fireworks product. Sparklers burn at very high temperatures and require careful handling.

Do not attempt to relight a dud cracker. Wait for a safe period (such as 20 minutes), then safely dispose of it by dousing it with water.

We offer special pricing for large orders, especially for events, weddings, or community celebrations. Contact our team with your requirements for custom quotes.

Your feedback is valuable to us! Use our contact us page to send us a message, or call us directly. We're committed to resolving any issues promptly.