Frequently Asked Questions

All our crackers are sourced directly from trusted and renowned manufacturers in Sivakasi, India's fireworks capital. This ensures authenticity, high quality, and adherence to industry standards.

Yes, safety is our top priority. We partner with manufacturers who follow strict safety standards. Each product undergoes rigorous quality checks, and we provide clear safety instructions with every purchase. We also strongly encourage responsible usage and adult supervision.

We offer a wide variety of crackers for every celebration! Our selection includes electric sparklers, ground chakras, flower pots, rockets, fancy crackers, aerial shots, and convenient gift boxes for various occasions.

Absolutely. Each cracker product comes with essential safety guidelines. We also have a comprehensive cracker safety guide available on our website for detailed information.

To safely make an enquiry, simply browse our collection on the website and note down the products you're interested in. Then, contact us directly via WhatsApp at +91 76958 56790 or call us. We handle everything offline to ensure your safety and convenience.

After you make an enquiry through our website, please contact us via WhatsApp at +91 76958 56790 or call us directly. Our team will guide you through the process safely. All orders and payments are handled offline and through WhatsApp for your security.

Yes, you can safely modify or cancel your enquiry at any time. Simply contact us via WhatsApp at +91 76958 56790 or call us directly. Since we handle everything offline, we can accommodate your request promptly.

Yes, after you contact us via WhatsApp or phone, our team will safely confirm your enquiry and provide you with all the necessary details. All communication is handled offline through WhatsApp for your convenience.

We strive to respond to every enquiry promptly. If you haven't received a response within 2 hours after contacting us, please call us directly at +91 76958 56790 or send us a WhatsApp message. We handle all enquiries offline and via WhatsApp to serve you safely.

Currently, we primarily deliver in and around Chennai and Tamil Nadu areas. To safely check delivery availability for your location, please contact us via WhatsApp at +91 76958 56790 or call us directly. We handle all delivery enquiries offline.

We aim for fast service! After payment is confirmed offline, your order will be safely dispatched within 1 business day. Delivery time varies based on your location and time of year (for example, transit time may be slightly longer during festival seasons). You'll receive delivery updates via WhatsApp once your order is dispatched.

Shipping charges depend on your order value and delivery location. To safely get accurate shipping charges for your enquiry, please contact us via WhatsApp at +91 76958 56790 or call us directly. We handle all pricing enquiries offline and may offer free shipping for orders above a certain value during promotional periods.

Yes! Once your order is dispatched, you'll safely receive tracking information via WhatsApp. All order tracking and updates are handled offline through WhatsApp for your convenience.

Always read and follow the instructions on the package. Use crackers in open spaces, away from flammable materials. Keep water or sand buckets nearby. Always ensure adult supervision, especially when children are present. Never attempt to relight a dud cracker. For detailed information, please see our cracker safety guide.

Yes, adult supervision is absolutely essential for children of all ages when using sparklers or any other fireworks product. Sparklers burn at very high temperatures and require careful handling.

Do not attempt to relight a dud cracker. Wait for a safe period (such as 20 minutes), then safely dispose of it by dousing it with water.

We offer special pricing for large orders, especially for events, weddings, or community celebrations. Contact our team with your requirements for custom quotes.

Your feedback is valuable to us! Use our contact us page to send us a message, or call us directly. We're committed to resolving any issues promptly.